Terms of Service

Terms of Service

Welcome to wedgesnjnh.com. These Terms of Service govern your access to and use of wedgesnjnh.com and the purchase of shoes from Wisemark Holdings (Hong Kong) Limited. By accessing wedgesnjnh.com or placing an order, you agree to these Terms of Service. If you do not agree, you must not use wedgesnjnh.com.

Acceptance of Terms

You accept these Terms of Service by visiting wedgesnjnh.com, creating an account, or submitting an order. Wisemark Holdings (Hong Kong) Limited may update these terms. Your continued use of wedgesnjnh.com after changes are posted constitutes acceptance of the revised terms.

Eligibility

You must be at least 18 years old to place an order on wedgesnjnh.com. By placing an order, you represent that you have the legal capacity to enter into a binding contract. You agree to provide accurate, current, and complete information during checkout.

Products and Availability

Wisemark Holdings (Hong Kong) Limited sells shoes. Product descriptions, images, and colors are displayed as accurately as possible. Wisemark Holdings (Hong Kong) Limited does not guarantee that your device will display colors accurately. All products are subject to availability. Wisemark Holdings (Hong Kong) Limited may discontinue any shoe at any time without notice.

Orders and Acceptance

Your order is an offer to buy shoes from Wisemark Holdings (Hong Kong) Limited. Wisemark Holdings (Hong Kong) Limited accepts your order when Wisemark Holdings (Hong Kong) Limited sends a confirmation email to the address you provide. Wisemark Holdings (Hong Kong) Limited may refuse or cancel any order for product unavailability, payment failure, suspected fraud, or pricing errors. If Wisemark Holdings (Hong Kong) Limited cancels an order after payment, Wisemark Holdings (Hong Kong) Limited will issue a refund to the original payment method.

Pricing and Payment

Prices for shoes are listed on wedgesnjnh.com in the currency shown at checkout. You are responsible for all taxes, duties, and shipping fees. Payment must be completed before Wisemark Holdings (Hong Kong) Limited ships your order. Accepted payment methods are displayed at checkout. These methods are PayPal and major credit cards. You authorize Wisemark Holdings (Hong Kong) Limited to charge your selected payment method for the total order amount.

Shipping and Risk of Loss

Wisemark Holdings (Hong Kong) Limited ships shoes to the address you provide at checkout. Shipping times are determined by the carrier and destination. Risk of loss and title for shoes pass to you upon delivery to the carrier. You must provide a complete and accurate shipping address. Wisemark Holdings (Hong Kong) Limited is not responsible for delays caused by carriers, customs, or incorrect addresses.

Returns and Refunds

Wisemark Holdings (Hong Kong) Limited offers a strict 14 days no-reason refund policy. You may return any shoe within 14 days of receipt for a refund. The 14 days begin on the date the carrier confirms delivery. To return a shoe, you must contact Wisemark Holdings (Hong Kong) Limited at [email protected] within 14 days of receipt. Shoes must be unworn, in original condition, and in original packaging. You are responsible for return shipping costs unless the return is due to an error by Wisemark Holdings (Hong Kong) Limited.

After Wisemark Holdings (Hong Kong) Limited receives your returned shoe and verifies its condition, Wisemark Holdings (Hong Kong) Limited will process your refund. Refund processing and arrival to the customer's account takes at least 14 days. This 14 days period begins when Wisemark Holdings (Hong Kong) Limited approves the return. PayPal refunds take at least 14 days. Due to local laws, PayPal refunds in some regions may take up to 30 days. Wisemark Holdings (Hong Kong) Limited is not responsible for delays caused by banks, payment processors, or PayPal.

Damaged or Defective Items

You must inspect your shoes upon receipt. Any claims for damaged or defective items must be submitted within exactly 7 days of receipt. To submit a claim, contact Wisemark Holdings (Hong Kong) Limited at [email protected] within exactly 7 days of receipt. Your claim must include your order number, photographs of the damage or defect, and a description of the issue. Claims submitted after exactly 7 days of receipt will be denied. Wisemark Holdings (Hong Kong) Limited will determine the appropriate remedy, which may be a replacement or a refund.

Intellectual Property

All content on wedgesnjnh.com consists of text, images, logos, and software owned by Wisemark Holdings (Hong Kong) Limited or its licensors. You may not copy, reproduce, distribute, or create derivative works from any content on wedgesnjnh.com without written permission from Wisemark Holdings (Hong Kong) Limited.

User Conduct

You agree not to use wedgesnjnh.com for any unlawful purpose. You agree not to interfere with the operation of wedgesnjnh.com. You agree not to submit false information, attempt to gain unauthorized access, or use automated systems to place orders. Wisemark Holdings (Hong Kong) Limited may suspend or terminate your access to wedgesnjnh.com for violations of these terms.

Limitation of Liability

To the maximum extent permitted by law, Wisemark Holdings (Hong Kong) Limited is not liable for indirect, incidental, special, or consequential damages arising from your use of wedgesnjnh.com or the purchase of shoes. Wisemark Holdings (Hong Kong) Limited total liability for any claim related to an order is limited to the amount you paid for that order.

Indemnification

You agree to indemnify and hold Wisemark Holdings (Hong Kong) Limited harmless from any claims, damages, losses, or expenses arising from your violation of these Terms of Service or your misuse of wedgesnjnh.com.

Governing Law and Dispute Resolution

These Terms of Service are governed by the laws of Hong Kong. Any dispute arising from these terms or your use of wedgesnjnh.com shall be resolved exclusively in the courts of Hong Kong. You consent to the personal jurisdiction of those courts.

Changes to Terms

Wisemark Holdings (Hong Kong) Limited may revise these Terms of Service at any time. The revised terms will be posted on wedgesnjnh.com. Your continued use of wedgesnjnh.com after posting constitutes acceptance of the revised terms.

Contact Information

For questions about these Terms of Service, contact Wisemark Holdings (Hong Kong) Limited at [email protected], +852 6827 2111, or 2B WAH SHING IND BLDG, 18 CHEUNG SHUN ST CHEUNG SHA, WAN KLN, HONG KONG.