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Privacy Policy
Payment Processing
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Privacy Policy
This Privacy Policy describes how Hiu Fung Limited collects, uses, shares, and protects personal information when users visit wedgesnjnh.com, create an account, order shoes, or contact customer support. This policy applies to all visitors, registered users, and customers of wedgesnjnh.com. By using wedgesnjnh.com, users acknowledge the practices described in this Privacy Policy.
Information Collected
Hiu Fung Limited collects personal information that users provide directly. The personal information collected directly consists of name, email address, shipping address, billing address, telephone number, account password, order history, shoe size, preferred shoe style, and communication preferences. When users contact customer support, Hiu Fung Limited collects the message content, contact details, and attachments provided. Hiu Fung Limited collects technical information automatically. The technical information collected automatically consists of Internet Protocol address, browser type, device type, operating system, referring uniform resource locator, pages viewed, time spent on pages, and interaction with website features. Hiu Fung Limited collects technical information through cookies, pixels, and similar technologies.
How Information Is Used
Hiu Fung Limited uses personal information to process and fulfill shoe orders, communicate about orders, returns, exchanges, refunds, and customer service requests, and create and manage user accounts. Hiu Fung Limited uses personal information to send transactional messages, specifically order confirmations and shipping notifications, and to send marketing messages when users provide consent. Users can withdraw marketing consent at any time. Hiu Fung Limited uses personal information to improve website functionality, product selection, and user experience, to detect, prevent, and address fraud, security incidents, and technical issues, and to comply with legal obligations and enforce terms of service.
Payment Processing
All payment transactions are securely handled by third-party payment gateways. Hiu Fung Limited does not collect, store, or process full credit card numbers, expiration dates, or security codes. Payment card details are provided directly to the third-party payment gateway. The gateway processes the payment and returns a transaction result to Hiu Fung Limited. Hiu Fung Limited receives limited payment information, specifically transaction status, payment method type, and billing postal code. Hiu Fung Limited uses this limited payment information to confirm orders, prevent fraud, and process refunds.
Cookies and Tracking Technologies
wedgesnjnh.com uses cookies, pixels, and similar tracking technologies. Necessary cookies enable core functions, specifically account login, shopping cart operation, and checkout. Functionality cookies remember user preferences, specifically language and shoe size filters. Advertising cookies deliver relevant advertisements and measure advertising effectiveness. Hiu Fung Limited uses first-party cookies and third-party cookies. Users can manage cookie preferences through browser settings. Disabling necessary cookies may prevent account login, shopping cart operation, and checkout. Hiu Fung Limited does not use cookies to collect payment card numbers, expiration dates, or security codes.
Information Sharing
Hiu Fung Limited shares personal information with service providers that perform business functions. The service providers are payment gateways, shipping carriers, order fulfillment partners, customer support platforms, email delivery providers, analytics providers, and fraud prevention services. Hiu Fung Limited shares personal information with legal authorities when required by law, court order, or legal process. Hiu Fung Limited shares personal information to protect the rights, property, and safety of Hiu Fung Limited, users, and the public. Hiu Fung Limited does not sell personal information or share personal information with third parties for their own marketing purposes without user consent.
Data Retention
Hiu Fung Limited retains personal information for as long as necessary to fulfill the purposes described in this Privacy Policy. Hiu Fung Limited retains order information for accounting, tax, warranty, and legal compliance purposes. Hiu Fung Limited retains account information until the user requests account deletion. Hiu Fung Limited retains marketing preferences until the user withdraws consent. When personal information is no longer necessary, Hiu Fung Limited deletes or anonymizes the information.
Security
Hiu Fung Limited uses administrative, technical, and physical safeguards to protect personal information. These safeguards are encryption in transit, access controls, authentication requirements, and regular security reviews. No method of transmission over the internet and no method of electronic storage is completely secure. Hiu Fung Limited cannot guarantee absolute security. Users are responsible for maintaining the confidentiality of account credentials.
User Rights
Users may request access, correction, deletion, restriction, objection, data portability, and withdrawal of consent. Users may opt out of marketing messages by using the unsubscribe link in marketing emails or by contacting Hiu Fung Limited. Users may manage cookie preferences through browser settings. To exercise these rights, users contact Hiu Fung Limited at [email protected].
Children's Privacy
wedgesnjnh.com is not intended for children under 16 years of age. Hiu Fung Limited does not knowingly collect personal information from children under 16 years of age. If Hiu Fung Limited learns that personal information from a child under 16 years of age has been collected, Hiu Fung Limited deletes that information promptly.
International Transfers
Hiu Fung Limited may transfer personal information to countries outside the user's country of residence. These countries may have different data protection laws. Hiu Fung Limited uses contractual safeguards and other lawful mechanisms to protect personal information during international transfers.
Changes to This Privacy Policy
Hiu Fung Limited may update this Privacy Policy. Hiu Fung Limited posts the revised Privacy Policy on wedgesnjnh.com. Users are encouraged to review this Privacy Policy periodically. Continued use of wedgesnjnh.com after changes are posted constitutes acceptance of the revised Privacy Policy.
Contact Information
Users may contact Hiu Fung Limited regarding this Privacy Policy. Contact details are [email protected], 1001 Kwai Chung Road, Kwai Chung, and +852 9144 7782.